Privacy Policy – Artisan Stays Ltd

Effective Date: 6 April 2026

At Artisan Stays Ltd ("we", "our", "us"), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit www.artisanstays.co.uk or use our services.

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1. Information We Collect

We may collect and process the following data:

• Personal identification information (name, email address, phone number)
• Booking details and preferences
• Property enquiry details
• Website usage data (via cookies and analytics tools)

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2. How We Use Your Information

We use your data to:

• Respond to enquiries and booking requests
• Manage short-term rental bookings
• Provide Airbnb management and property services
• Improve our website performance and user experience
• Send relevant updates (only where consent is given)

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3. Legal Basis for Processing

We process your data under:

• Contractual necessity: (e.g. managing bookings)
• Legitimate interests: (e.g. improving services)
• Consent: (e.g. marketing communications)

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4. Data Sharing

We may share your data with:

• Booking platforms such as Airbnb
• Payment processors
• Maintenance and cleaning partners (where necessary for your stay)

We do not sell your personal data.

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5. Data Storage & Security

Your data is securely stored and protected using appropriate technical measures. We retain personal data only as long as necessary for business or legal purposes.

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6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact us at: info@artisanstays.co.uk

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7. Cookies

We use cookies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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9. Contact Us

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10. Updates to This Policy

We may update this policy periodically. Please check this page for the latest version.